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TERMS AND CONDITIONS
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\n SELLER\n
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\n - WE ARE FANCEE DOO
\n - Humska 1
\n - 7990 Other reservation services and related activities
\n - 11000 Belgrade
\n - Company Registration Number: 21940291
\n - Tax Identification Number: 113886255
\n - \n \n https://www.fanceetickets.com\n \n
\n - Phone: +381 63 284 325
\n - \n \n info@fanceetickets.com\n \n
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TERMS OF USE OF THE WE ARE FANCEE ONLINE SERVICE
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\n Your use of the fanceetickets.com website, as well as the service of purchasing/selling \n tickets online at fanceetickets.com (hereinafter referred to as the \"Service\"), is \n subject to these Terms of Use. These Terms of Use constitute an agreement between \n We Are Fancee Ltd. Belgrade (hereinafter \"WAF,\" \"Our\") and visitors of the \n fanceetickets.com website and/or ticket buyers (hereinafter \"You,\" \"Your\"). If you \n are an organization selling tickets or managing ticket offices using the WE ARE FANCEE \n ticket office management system, your use and operation of that system are governed \n by the WE ARE FANCEE Seller Agreement and Terms of Service.\n
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SERVICE
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\n Availability and ticket prices. The organization solely determines the availability of the \n number of tickets for events or performances. The ticket prices are determined by the \n organization selling the tickets.\n
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TICKETS
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\n Availability and ticket prices. The organization solely determines the availability of the \n number of tickets for events or performances. The ticket prices are determined by the \n organization selling the tickets.\n
\n VAT Statement\n
\n VAT included in the price and no hidden costs\n
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TICKET PURCHASE
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\n If you purchase tickets from the seller through the Service, the ticket will be sent to you via \n email after the ticket purchase process is completed. You will not receive a paper copy of the ticket \n from WAF, only an electronic copy of the purchased ticket.\n
\n Financial Transaction Data Protection\n
\n When entering credit card data, confidential information is transmitted over a public network in a \n protected (encrypted) form using SSL protocol and PKI system, as the most current cryptographic \n technology. The security of data during purchase is guaranteed by the card processor, the Acquirer \n Bank, so the entire payment process is carried out on a secure page, whose processor is the Bank. \n At no time are credit card data available to our system.\n
\n Conversion Statement\n
\n All payments will be effected in Serbian currency – dinar (RSD). The amount your credit\n card account will be charged for is obtained through the conversion of the price in Euro\n into Serbian dinar according to the current exchange rate of the Serbian National Bank.\n When charging your credit card, the same amount is converted into your local currency\n according to the exchange rate of credit card associations. As a result of this conversion\n there is a possibility of a slight difference from the original price stated in our web site’.\n
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REFUND OF FUNDS
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\n The refund of previously purchased tickets is at the discretion of the selling organization \n (we do not have the discretionary right to refund money) and can only be done through that \n organization. In case of overpayment or other errors caused by the WAF service itself and when \n these errors are confirmed, a refund may be made at WAFs discretion. In that case, contact We \n Are Fancee support via\n {\" \"}\n info@fanceetickets.com.\n
\n Refund of Charged Funds\n
\n In the event of returning goods and refunding funds to a customer who previously paid with any of \n the payment cards, either partially or in full, regardless of the reason for the return, WAF \n is obliged to make the refund exclusively through American Express (AmEx), DinaCard, Maestro/MasterCard, \n and VISA payment methods, meaning that the Electronic Money Institution, upon the merchants request, \n will refund the funds to the cardholders account.\n
\n Complaints are not common and may be initiated in case of card misuse or any other force majeure reasons. \n Please contact us by email, and we will resolve your complaint through direct communication as soon as possible.\n
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CONTACT THE SELLING ORGANIZATION
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\n If you have any questions for the ticket seller (event organizer), you can contact them using the contact \n information provided in the confirmation of receipt of your ticket, which WAF sends to you electronically.\n
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ORDER CANCELLATION
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\n We reserve the right to cancel any ticket purchase for any reason, including but not limited to incomplete \n or inaccurate payment information, purchasing irregular cards, or any other violation of the WAF Acceptable \n Use Policy, provisions, and terms USAGE POLICY\n
\n Your use of the service is subject to the \"acceptable use policy\" established by WAF. The main focus of this \n policy is not to use our service to commit acts that may be harmful to WAF or undermine WAFs ethical standards, \n values, and reputation. Malicious actions include intentional misuse of access, granted privileges or licenses, \n use of copyrighted material, or any infringement of intellectual property, hacking, involvement of third parties, \n DoS attacks, intentional misuse or misrepresentation of ticket purchases, altering routes, conducting \n robot-controlled purchases, or impersonating the WAF website. From time to time, our understanding of what is \n harmful may change as a result of new (technological) developments. Standards and values in using our service reflect \n social norms and values. Posting offensive images, texts, statements, or defamatory statements do not represent \n acceptable social norms and moral values, nor do statements lacking artistic, literary, or scientific value. We may, \n at our discretion, temporarily block your account or completely block access if you violate this WAF \"acceptable use\" policy.\n
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PRIVACY POLICY
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\n Your use of the service is also subject to WAFs privacy policy, which is updated from time to time to \n comply with current regulations. The Privacy Policy page can be accessed via a link on the WAF websites \n homepage. Please note that the Privacy Policy applies only to the Service and does not cover third-party \n websites or services linked through the Service. Additionally, all information you share with the ticket \n seller through WAF or outside of WAF, such as your name and email address, is subject to that sellers \n privacy policy\n
\n On behalf of WAF, we commit to maintaining the privacy of all our customers. We only collect necessary, \n basic customer/user data and data necessary for business and informing users in accordance with good business \n practices and in order to provide quality service. We give customers the option to choose, including the option \n to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All customer/user \n data is strictly kept and available only to employees who need this data to perform their job. All WAF employees \n and business partners are responsible for adhering to the principles of privacy protection.\n
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STATEMENTS, DISCLAIMER OF LIABILITY, AND LIMITATION OF LIABILITY
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STATEMENT
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\n The service and website www.fanceetickets.com are not intended for children under the age of 13. \n By using the Service, you promise that you are over 13 years old and have the authority or appropriate permission \n to purchase tickets purchased through www.fanceetickets.com\n
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DISCLAIMER OF LIABILITY
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\n The WAF service is offered \"as is\" and we make no warranties, express or implied, including, but not limited to, \n implied warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property \n rights, or implied warranties arising from applicable law. We are not obligated to indemnify or defend you against \n lawsuits related to intellectual property infringement; and we cannot guarantee that the Service will operate without \n error or interruption.\n
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LIMITATION OF LIABILITY
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\n Under no circumstances will we be liable for any damages, including consequential, indirect, special, incidental, \n or punitive damages arising out of or in connection with your use of the Service. The limitations of liability in \n this section do NOT APPLY to liability for negligence, regardless of the form of action, and apply even if we are \n aware in advance of the possibility of damages and even if such damages were foreseeable. Limitations of liability \n also apply even if your available legal remedies are inadequate. If applicable law limits the application of the \n provisions of this section, our liability will still be limited.\n
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OTHER TERMS
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AMENDMENTS
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\n We may change these Terms and Conditions from time to time by posting an amended version on our website. At any time, \n we may change the WAF \"acceptable use\" policy or our privacy policy. We recommend that you periodically review these terms.\n
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TRANSFER AND DURATION
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\n Neither party may transfer this Agreement or any of its rights or obligations hereunder without the express written consent \n of the other, except for the transfer of the Agreement to a legal entity that, as a result of any merger of our company \n with another, would represent a newly formed legal entity. Except to the extent that transfer is not permitted in the \n preceding sentence, this Agreement shall be binding upon (and shall inure to the benefit of) the parties respective successors.\n
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APPLICABLE LAW - SERBIA
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\n This Agreement is made in the Serbia and shall be governed by Serbian law. The Customer agrees to the exclusive jurisdiction of the courts in Serbia.\n
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COPYRIGHT
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\n If you believe that your work is posted on the WAF website in violation of copyright without permission, and exceptions for \n fair use are not applicable or have been exceeded, you can send an email describing the misuse to {\" \"}\n info@fanceetickets.com.\n
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SEVERABILITY
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\n To the extent permitted by applicable law, the parties waive all legal provisions that would cause a clause of this agreement \n to be invalid or otherwise unenforceable in any respect. In the event that any provision of this agreement is nevertheless \n invalid or otherwise unenforceable, such provision shall be interpreted in a manner that comes as close as possible to the \n purpose intended by that provision (to the greatest extent permitted by applicable law), while the remaining provisions of \n this Agreement shall remain in force.\n
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OTHER LEGAL DOCUMENTS
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\n Privacy Policy (Visitor/Cardholder) WAF Seller Agreement and Terms of Service (Event Organizers).\n
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